Helplines & Family Services
(All states in Australia)
Australian Physiotherapy Association – Find A Physio
Services: Search for physiotherapists by special interest, including pelvic health and women's health. Select by language, telehealth options, and NDIS eligibility.
Website: https://choose.physio/find-a-physio
Continence Foundation of Australia – Continence Service Providers
Services: Search for continence services by area. Filter by type of support, such as pelvic floor focus, clinic vs. telehealth, and home visit options.
Website: https://www.continence.org.au/get-help/continence-service-providers
PANDA (Perinatal Anxiety & Depression Australia)
Phone: 1300 726 306 (Mon-Fri, 9 AM – 7:30 PM AEST; Sat, 9 AM – 4 PM AEST; Free)
Services: Free support for expecting and new parents facing perinatal anxiety, depression, or other mental health challenges. Provides information and referrals.
Website:
Breastfeeding Helpline (Australian Breastfeeding Association)
Phone: 1800 686 268 (24/7; Free)
Services: Free support for breastfeeding mothers, including advice and encouragement from trained volunteers with personal experience.
National Continence Helpline
Phone: 1800 33 00 66 (Free)
Services: Free, confidential support for people with incontinence, including women during pregnancy, childbirth, prolapse, and menopause. You can schedule a callback at a time that suits you.
Website: https://www.continence.org.au/get-support/who-can-help/national-continence-helpline
Parentline (Queensland & Northern Territory)
Phone: 1300 30 1300 (Free)
WebChat Counselling: Open 8am-9pm, 7 days a week (Free)
Services: Free counselling and support for parents and carers in Queensland and Northern Territory. They support with parenting challenges, from newborn care to teenage years, with qualified counselors addressing topics like child development, discipline, and family stress.
Website: https://www.parentline.com.au/
COPE (Centre of Perinatal Excellence)
Services: Online support for perinatal mental health with fact sheets, checklists, and tools for parents and healthcare professionals (Free)
Free Pregnancy App: Ready to COPE is a free pregnancy and parenting app that equips mothers, fathers and non-birthing partners with clear, honest and evidence-based information. It is designed to help you understand what to expect and how to cope with the range of physical and emotional changes and challenges of each week of pregnancy, birth and the first 12 months of being a mum, dad or parent. https://www.cope.org.au/readytocope/
Website: https://www.cope.org.au/
Tresillian Family Care Centres
Phone: 1300 272 736 (Mon-Fri, 7 AM - 11 PM; Free)
Services: Free support for parents of children 0-5, focusing on sleep, settling, and general parenting challenges.
Website: https://www.tresillian.org.au/
Beyond Blue – Pregnancy and New Parents Mental Health Support
Phone: 1300 224 636 (24-hour helpline; Free)
Online Chat: Available 24/7 on the Beyond Blue website (Free)
Services: Free mental health support for expecting and new parents dealing with anxiety, stress, and depression. Online chat and email support are also available.
Website: https://www.beyondblue.org.au/
Gidget Foundation
Phone: 1300 851 758 (Free)
Services: Provides free telehealth counseling for expecting and new parents experiencing emotional challenges, plus additional support resources.
Website: https://gidgetfoundation.org.au/
Raising Children Network
Services: Free online resource covering parenting from birth to teenage years, with information on health, development, nutrition, and emotional wellbeing.
Website: https://raisingchildren.net.au/
Lifeline Australia
Phone: 13 11 14 (24-hour helpline; Free)
Text Service: 0477 13 11 14 (24-hour text line; Free)
Services: Free crisis support and suicide prevention, offering immediate help and mental health support referrals.
Website: https://www.lifeline.org.au/
Relationships Australia
Phone: 1300 364 277 (Free)
Services: Free family support, relationship counseling, and mental health services, especially useful for navigating family dynamics post-birth or during parenting.
Website: https://www.relationships.org.au/
Family Health Services for young children and their families across Australia
These services are usually free or low-cost, focusing on the health and development of children from birth to early school years, along with support for parents and caregivers.
Australian Capital Territory (ACT)
ACT Child and Family Centres
Services: Provides parenting support, child health checks, early development advice, and other family services.
Locations: Belconnen, Gungahlin, and Tuggeranong.
Website: https://www.act.gov.au/community/families/child-and-family-centres
New South Wales (NSW)
NSW Child and Family Health Services
Services: Health checks, breastfeeding support, parenting advice, and home visits for families with children under five.
Website: https://www.health.nsw.gov.au/child-family-health-services
Northern Territory (NT)
NT Baby and Child Screening and Assessment Clinics
Services: Provides health checks, immunisations, support for parenting, and early childhood health.
Website: https://nt.gov.au/wellbeing/pregnancy-birthing-and-child-health/baby-child-assessments-clinics
Queensland (QLD)
QLD Children’s Health Queensland
Services: Offers support for newborn care, feeding, child development, and parenting programs.
Website: https://www.childrens.health.qld.gov.au/
Tasmania (TAS)
TAS Child Health and Parenting Service (CHaPS)
Services: Regular child health checks, support for parenting, breastfeeding help, and parenting groups.
Victoria (VIC)
VIC Maternal and Child Health Service
Services: Provides health and developmental checks, parental support, breastfeeding help, and advice on sleep and settling.
Website: https://www.health.vic.gov.au/primary-and-community-health/maternal-and-child-health-service
Western Australia (WA)
WA Child & Adolescent Health Service
Services: Child health checks, breastfeeding support, parenting advice, and referrals to additional services.
Website: https://cahs.health.wa.gov.au/our-services/community-health/child-health
South Australia (SA)
Child and Family Health Service (CAFHS)
Services: Health checks for babies and young children, breastfeeding support, and parenting guidance.
Website:https://www.cafhs.sa.gov.au/